FAQ

What is your return policy?


You can view our return policy here https://shopnouveau.com/pages/store-policy#


Do you process exchanges?


We are currently not processing exchanges. In order to exchange, please submit a new order online after we issue a refund.


Do you ship internationally?


We do not offer international shipping at this time but plan on doing so in the future.


Do you offer Women’s shoes?


You can view our Women’s collection here

https://shopnouveau.com/collections/womens


How much is shipping?


All orders are charged a $6 flat rate for standard shipping.


When will my order arrive?


Orders typically take 2-3 business days to process, and an additional 1-6 business days depending on location in the continental U.S.


How do I contact you?


You can reach us by email or phone. Simply visit our contact page for more information https://shopnouveau.com/pages/contact-us


Do you restock items?


Follow us on instagram @nouveaunola to stay up to date on all announcements regarding restocks.